This Privacy Policy explains how PeakX Digital collects, uses, and protects your information when you visit our website or use our digital marketing services.
For questions about our data practices, contact us at: [privacy@peakxdigital.com — Placeholder]
Information We Collect Website Visitors
When you browse our website, we automatically collect:
- IP address
- Browser type and version
- Operating system
- Date and time of access
- Pages viewed
- Referring URL
This information is stored in server log files and automatically deleted after a set period.
Contacting Us
When you contact us via email, phone, or our website form, we collect:
- Full name
- Email address
- Phone number
- Company name
- Message content
We use this information solely to respond to your inquiry.
Client Registration
To access our services, you must register as a client. We collect:
- Company name and industry
- Website URL(s)
- Business contact details
- Payment information (processed securely via third-party gateways)
- Project requirements and campaign briefs
This processing is necessary for the performance of our contract with you.
Cookies
We use cookies to improve your experience on our website.
Cookies are small text files stored on your device. They do not harm your device or contain viruses.
- Our website can be visited without cookies.
- Most browsers automatically accept cookies.
- You can configure your browser to block cookies.
- You can delete stored cookies at any time.
- Disabling cookies may affect some website features.
Analytics
We use third-party analytics tools to understand how visitors use our website:
- Google Analytics — for website usage analysis
- Microsoft Clarity — for user behavior tracking
You can opt out of Google Analytics here: tools.google.com/dlpage/gaoptout
Social Media
We maintain profiles on social media platforms (LinkedIn, Facebook, X/Twitter). Our website may include social media plugins.
When you interact with a plugin:
- Your browser connects directly to the social network’s servers.
- The network may collect your IP address.
- This data is processed by the social network, not us.
We use social media plugins for our legitimate business interest in marketing.
How We Use Your Information
We use your personal data only for the following purposes:
- To provide our digital marketing services to clients
- To respond to inquiries and provide proposals
- To process payments and issue invoices
- To improve our website and service offerings
- To send newsletters (with your consent)
- To ensure website security
Data Sharing
We do not sell your personal data. We may share your data only with:
- Third-party service providers who assist in delivering our services (e.g., payment processors, analytics tools)
- Authorities when required by law
All third parties are required to handle your data in accordance with applicable data protection laws.
International Transfers
Your data may be processed outside your country of residence. We protect international transfers using:
- Data Processing Agreements (DPAs) with all subcontractors
- EU Standard Contractual Clauses (SCCs) for transfers from the EEA Request a copy of these safeguards: [privacy@peakxdigital.com — Placeholder]
Data Security
We implement technical and organizational measures to protect your data:
- Secure storage environments not open to public access
- Encryption before transmission
- Staff trained in privacy matters
- Access limited to authorized personnel only
Note: Email is not secure. Do not send sensitive information (e.g., credit card numbers) via email.
Data Retention
We retain your data only as long as necessary:
| Data Type | Retention Period |
| Client account data | Duration of engagement + 7 years |
| Inquiry/lead data | 3 years from last interaction |
| Website analytics | 26 months |
| Newsletter records | Until opt-out + 3 years |
| Invoice records | 7 years |
After retention periods end, data is securely deleted or anonymized.
Your Rights
You have the following rights:
- Access — Request a copy of your data
- Rectification — Request correction of inaccurate data
- Erasure — Request deletion of your data
- Restrict Processing — Request limitation of processing
- Data Portability — Receive your data in machine-readable format
- Object — Object to processing, including direct marketing
- Withdraw Consent — Withdraw consent at any time
To exercise rights: Contact [privacy@peakxdigital.com — Placeholder]
We may verify your identity and will respond within 30 days.
Newsletter
If you subscribe to our newsletter, you agree to receive promotional emails. We use double opt-in confirmation.
To unsubscribe: Click the link at the bottom of any newsletter email.
Children’s Privacy
Our services are for business professionals, not children under 16. We do not knowingly collect data from individuals under 16.
If a child provided data, contact us and we will delete it promptly.
Business Transfers
If Peakx Digital is acquired or merges with another company, your information may be transferred as part of that transaction.
Changes to This Policy
We may update this policy when laws change or for other reasonable reasons. Updates are posted on our website and effective when published.
The “Last Updated” date reflects the most recent revision.
Contact Us
[Agency Name]
Email: [privacy@peakxdigital.com — Placeholder]
Phone: [+91-XXXXXXXXXX — Placeholder]
Address: [Full Registered Address — Placeholder], India
© [PeakX Digital]. All rights reserved.
